IT support

Outsourcing

In brief

IT support

We provide comprehensive IT support and outsourcing of services related to IT. We will take care of the correct configuration of your servers and services as well as safe data flow in your company. We will take care of the comprehensive maintenance of the website, store or blog. Regardless of whether you are using Google Cloud Bussiness, Amazon Cloud Services do you have dedicated solutions, we will not only take care of smoothness and ease of use, but also full cost optimization - without unnecessary invoices for domains, servers and services you don't need. We also offer IT support for your clients - thanks to the service White Label (link to the "additional services" section on the Offer tab) we will act like your external IT department. We will contact your customers and contractors from personalized e-mail addresses and even work phone numbers to solve their IT problems.

Cross-section of services

Examples of activities:

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

    24/7 monitoring

    We will take care of your server, domains, email boxes and IT infrastructure. In case of any problems or breakdowns, we guarantee quick response and telephone availability.

  • telephone-operator-4682_c9489618-836b-47ec-8489-e15f613cb10c

    Direct support

    We offer round-the-clock support in the event of sudden failures or technical problems IT emergency service. We guarantee technical and substantive support, consultations and advice.

  • add-image-5030_dcf585b8-8f3d-48ad-8579-a4ad56d14ba6

    IT mediation

    We can represent you in contacts with external service providers (hosting companies, creative agencies, etc.) and report their results and progress on an ongoing basis and optimize the related costs.

What you get

IT support primarily:

  • Optimal costs

    We provide flexible cost scaling. A wider scope of cooperation is a lower hourly rate, tailored to your current needs.

  • Professional support

    We offer round-the-clock support in the event of a breakdown or emergency. We also provide IT consultancy services for your company.

  • Dedicated tools

    Thanks to the panel you have insight into issued invoices, prepared offers, contracts and reports. You can also set up service requests in it.

  • A committed team

    Your IT orders are outsourced to a team of IT experts, and when you need sudden support or more input, we'll provide additional personal to meet your company's requirements.

  • Flexible cooperation

    If you do not want cooperation with us to be public, you can choose carePlus, carePro offer or reserve this option when contacting and concluding a contract.

We have been cooperating for almost three years and continue to implement further projects together. The company's services are not the cheapest on the market, but this is compensated by their quality, wide range of company competences and quick implementation of urgent requests.
Piotr Szwędrowski
President - The Depth Foundation
sample prices

Flat hourly rate, no expensive surprises

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Hourly rate

Our hourly rates start from 110 PLN net / hour working

We can afford such attractive rates mainly because we work in a narrow group of specialists and run the company in a minimalist spirit - we do not generate unnecessary fixed costs, and we keep all internal financial obligations as low as possible, thanks to which we can offer competitive rates in hand in hand with the highest quality of service. In addition, we are open to negotiations and ready to reduce the rate, e.g. at the expense of extending the completion date or in response to sensible customer arguments 🙂

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Price Guarantee

If we underestimate your project - we take costs on ourselves.

Projects are valued in hours, based on the initial analysis, showing you the lower and upper limits of the estimated implementation costs. An example quote could therefore be "from 50 to 90 hours". In practice, this means that if we implement the project in less than 50 hours (and we have not yet overestimated any project) we issue an invoice for 50 hours of work. However, if it turns out that we underestimated the project (which - unfortunately ours - happens much more often to us), you do not pay a penny for the extra time spent on the implementation of your order - we take the extra time and the cost on ourselves.

Do you need permanent IT cooperation?
Save money and buy packages of hours

See the price list